Shipping Policy

Shipping Policy

We ship to customers all around the world. Below you'll find everything you need to know about our shipping process.

Order Processing Time

All orders are processed within 3 to 5 business days of being placed (excluding weekends and public holidays). You will receive a confirmation email once your order has been dispatched.

Shipping Times

After processing, delivery typically takes 15 to 20 business days worldwide. Please note that delivery times may vary depending on your location, customs procedures, or unforeseen carrier delays.

Shipping Destinations

We ship to virtually every country in the world. If you are unsure whether we ship to your location, please contact us at estore-hjm@proton.me before placing your order.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees levied by the destination country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees.

Tracking Your Order

Once your order is shipped, you will receive a tracking number by email so you can follow your shipment in real time.

Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us at estore-hjm@proton.me and we will investigate the matter promptly.